Returns Policy
The quickest and easiest way to return a product that is purchased online is to contact our friendly & reliable customer service team on +94 417 210 035 or email us at [email protected]. Merryday will do everything in our power to ensure safe and secure delivery, however, once we post an item this is out of our hands. Merryday does not accept responsibility for lost, damaged, or stolen goods. Merryday does not accept returns on any food or edible items as we are unable to re-sell returned food products. If a product is faulty we'll fix it in a hassle-free manner. If you have changed your mind about your purchase within the14 day money back period, www.corporate.bakentake.lk will be pleased to offer you a refund based on the terms outlined under ‘Change of mind’.
Please note that all returns, refunds, exchanges or repair requests must be accompanied by one of the following Proof of Purchase documents:
As far as warranty claims go, we will do everything we can to ensure your warranty is processed smoothly. We have a great relationship with all of our suppliers and will work directly with them to ensure any warranty issues are rectified in a timely manner.
If you have changed your mind about your purchase within the 14 day money back period, www.corporate.bakentake.lk will be pleased to offer you a refund or exchange provided that:
In these instances, the customer will bear the expense of returning the goods to Merryday whether the purchase was made instore or online.
If you are unable to provide satisfactory Proof of Purchase, www.corporate.bakentake.lk may, in its absolute discretion, provide you with an exchange to the current value of the item Provided that:
Merryday will accept:
We will refund using your original payment method or, where appropriate and at www.corporate.bakentake.lk sole discretion, on a Merryday Gift Card. We are confident that you'll be thoroughly satisfied with your purchase from us. It's a good idea for everyone, though, to have guidelines in place in case something happens.